Shipping policy
SHIPPING POLICY
Last updated: May 28, 2026
Thank you for shopping with Twenty Silver. Below you'll find everything you need to know about how we process and ship your orders.
Processing Time
All Twenty Silver products are made to order. Please allow 2-5 business days for your order to be produced and prepared for shipment. Orders are not shipped or delivered on weekends or holidays.
Shipping Times
Once your order has been produced, estimated delivery times are as follows:
United States: 3-7 business days International: 10-20 business days
Please note that these are estimated delivery times and may vary depending on your location and carrier availability.
Shipping Rates
Standard shipping rates are calculated at checkout based on your location and order size. Orders over $75 qualify for free standard shipping within the United States.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order at any time.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at support@twentysilver.com and we will work with our fulfillment partner to resolve the issue as quickly as possible.
International Shipping
We ship worldwide. Please note that international orders may be subject to customs fees, import duties, and taxes upon arrival in your country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
Wrong Address
Please ensure your shipping address is correct before placing your order. Twenty Silver is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at support@twentysilver.com and we will do our best to make corrections before the order is processed.
Contact
For any shipping related questions, please reach out to us at support@twentysilver.com and we'll be happy to help.